Terms & Conditions

Last Updated: Nov 23, 2024

Welcome to Captain Pine ("we", "our", or "us"). By accessing or using our website located at captainpine.com ("Website"), you agree to comply with and be bound by these Terms and Conditions ("T&C"). Please read these T&C carefully before using the Website. If you do not agree to these terms, you must not access or use the Website.

1. Acceptance of Terms

By using our Website, you acknowledge that you have read, understood, and agree to be bound by these T&C. These T&C apply to all users of the Website, including both adults and children. If you are under the age of 13, you must have permission from a parent or guardian to use this Website.

2. Use of Website

Eligibility: Children are allowed to visit the Website; however, if you are under 13 years of age, you must have a parent or guardian's consent to use the Website. We do not knowingly collect personal information from children under the age of 13.
Parental Consent: By allowing a child to use the Website, parents or guardians are consenting to the child's use of the Website and any content or services accessed through it.
Account Registration: Some services on our Website may require you to create an account. You agree to provide accurate and complete information when creating an account and are responsible for maintaining the confidentiality of your account details.

3. Intellectual Property

Ownership: All content, including but not limited to text, images, videos, graphics, logos, and trademarks, on the Website is the property of Captain Pine and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, or use any of this content without our express written permission.
User Content: If you submit any content to the Website (e.g., reviews, comments, etc.), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and modify the content.

4. Restrictions on Use

You agree not to:

Use the Website for any unlawful purpose or to engage in any activities that may harm or disrupt the Website or other users.
Submit false, misleading, or inappropriate content, including content that violates the rights of others or that is harmful, offensive, or obscene.
Attempt to gain unauthorized access to any part of the Website or interfere with its functionality.

5. Purchases and Payment

Purchases: If you make a purchase on the Website, you agree to provide accurate payment details and agree to pay all applicable fees, including taxes and shipping costs, for the products purchased.
Payment Methods: We accept the following payment methods: credit cards and PayPal. All payments will be processed securely through a trusted payment gateway.
Order Confirmation: After completing a purchase, you will receive an order confirmation email. However, this does not constitute acceptance of your order. We reserve the right to cancel any order at our discretion.

6. No Returns or Refunds Policy

We have a strict No Returns and No Refunds Policy. Once an order is placed, it cannot be returned or refunded, except in cases where the product is damaged or defective upon receipt. Please review your order carefully before completing the purchase.

7. Privacy and Data Protection

Your use of the Website is also governed by our Privacy Policy, which can be found at captainpine.com/privacy/. By using the Website, you consent to the collection and use of your personal data as described in the Privacy Policy.

Children’s Privacy: We are committed to protecting the privacy of children under 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Disclaimers

Website Availability: We do not guarantee that the Website will be available at all times. We may temporarily suspend or discontinue access to the Website for maintenance, upgrades, or other unforeseen circumstances.
Accuracy of Information: While we make every effort to ensure the accuracy of the content on the Website, we do not guarantee that all information, including product descriptions, prices, and availability, is accurate or complete. Errors may occur, and we reserve the right to correct them at any time without notice.

9. Limitation of Liability

To the fullest extent permitted by law, Captain Pine shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or your purchase of products, including loss of data or profits. We are not responsible for any issues that arise from third-party links, services, or content.

10. Governing Law

These T&C are governed by and construed in accordance with the laws of Canada. Any disputes arising from or related to these T&C shall be resolved in the courts located in Vancouver, British Columbia, Canada, and you consent to the exclusive jurisdiction of those courts.

11. Changes to Terms and Conditions

We reserve the right to update or modify these T&C at any time. Any changes will be posted on this page, and the updated T&C will take effect immediately upon posting. We encourage you to review these T&C periodically.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: info@captainpine.com

End of Terms and Conditions